Frequently Asked Questions

Why can I see the trick fountains only on a guided tour?

Because the trick fountains still function exactly the way they did 400 years ago, they can only be operated manually by our expert staff.

Will I get wet on the trick fountain tour?

You definitely need to stay alert at all times; the water jets are unpredictable. We kindly request that you take care to keep your technical devices (cameras, cell phones, video cameras, etc.) from getting wet!

What does the ticket include?

The Hellbrunn ticket includes:

  • guided tour of the trick fountains
  • palace with audioguide
  • visit to the Folk Museum
Wasserspiele    
 
  • Dauer der Führung: ca. 40 Minuten.
  • Sprachen: Deutsch und Englisch
  • Sprachen auf Anfrage: Italienisch, Französisch und Spanisch
  • Abendführungen: 1. Juli bis 31. August, jeweils um 18, 19, 20 und 21 Uhr 
 
Schloss
 
  • Dauer des Audioguides: ca. 40 Minuten.
  • Audioguide erhältlich in: Deutsch, Englisch, Italienisch, Französisch, Spanisch, Russisch, Japanisch, Koreanisch, Chinesisch.
 
Volkskundemuseum
 
  • Fußweg zum Monatsschlössl ca. 10 Minuten
  • Besichtigungsdauer: ca. 1 Stunde.
 
Is a reservation necessary?

For parties of 15 or more persons, we recommend making a reservation in order to avoid long waiting times.

Are the trick fountains still open in bad weather?

The palace and trick fountains are open daily, all summer long, regardless of the weather. In winter, palace and trick fountains are closed.

May I take pictures?

Yes. Taking pictures in the palace and in the trick fountain area is allowed.

Are dogs allowed?

Yes, in the park and in the trick fountain area as long as they are on a leash or muzzled. Dogs are not allowed in the palace.

Is the entire Hellbrunn facility wheelchair accessible?

The park and the trick fountains are wheelchair accessible. You can rent a wheelchair at the trick fountains cashier’s desk. Unfortunately, the palace is not wheelchair accessible. Metered handicapped parking spaces are signposted in the parking lot (maximum daily fee 4.00 EUR). Free parking with the Eurokey.

Are there parking spaces?

There are plenty of car and bus parking spaces available. Fees for cars: EUR 2.00 for the first two hours EUR 1.00 for each additional hour EUR 4.00 maximum daily fee Fees for BUSES: There are no fees for tour operators whose guests are visiting the trick fountains. Exit tickets are handed out at the cashier’s desk.